We're committed to getting your order to you quickly and safely. Here's everything you need to know about our shipping policies.
Shipping Area
We currently ship to all provinces and territories within Canada. International shipping is not available at this time.
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has shipped.
Delivery Times
- Standard Shipping: 3-5 business days after processing
Delivery times may vary based on your location and carrier conditions.
Free Shipping
Enjoy FREE shipping on all orders over $150 CAD! Orders under $150 will have shipping calculated at checkout based on your location.
Order Tracking
Once your order ships, you will receive an email with your tracking number. You can also track your order on our website using your order number.
Shipping Delays
While we strive for timely delivery, we are not responsible for delays caused by:
- Carrier delays or service disruptions
- Weather conditions or natural disasters
- Customs processing
- Incorrect shipping information provided
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Report the issue within 7 days of the expected delivery date
- Contact us at [email protected] with your order number
- For damaged packages, include photos of the damage
- We will work with the carrier to resolve the issue and ensure you receive your order
Contact Us
For shipping questions, please contact us at [email protected].